We can work out flexible payment plans or refer them to the Water Utility Consumer Assistance Trust, which we fund to support customers suffering genuine hardship.” “We encourage our customers to get in touch with us if they’re struggling to pay their bills. “In real terms, households with average water use will pay about $2.20 more per week,” Chambers said. “However, we know many people are facing financial strain, so it’s important to us to keep price increases as low as possible,” he said. Watercare chief executive Dave Chambers said since the board approved the price path the organisation has “faced significant challenges”, including “very high rates of inflation and extreme weather events ranging from drought to the recent floods.” It was included in Auckland Council’s Long-Term Plan which was formally adopted in June 2021, after public consultation. Watercare’s board of directors confirmed the increase from July 1, which follows the price path approved by the board of directors in December 2020.

Video / NZ HeraldĪuckland’s water and wastewater prices will rise by 9.5 per cent, with Watercare’s boss saying it will stick to its approved plan despite facing “significant challenges”. Cost-cutting triggers early job losses across Auckland Council, why the dad of a toddler found dead in a pond wants the case reopened and Harry Styles is in town, what you need to know before heading along in the latest New Zealand Herald headlines.

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